To obtain a copy of your medical records, please follow the steps below. Your privacy is very important to us, so please review carefully. And as always, we're here to help. Contact our ARA Cares coordination team if we can be of service.


Request Your Records

Please call or fax records requests to the numbers below. Allow 24 hours for your medical records to be ready for pickup. Please bring a photo ID and completed medical release form.

If someone other than the patient will be picking up the forms, his or her name must be indicated on the HIPAA form, along with a phone number where the patient can be contacted.

While there is no charge for the first set of films or CDs, please note that a nominal fee will be charged if a second set is requested.

Submit requests to:

(828) 213-0814
(828) 213-0889

Pickup Location:

Mission Hospital
HIM Department
509 Biltmore Ave.
Asheville NC, 28801